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UK DELIVERY COSTS AND OPTIONS
|DELIVERY SERVICE||COST||DELIVERY TIME||FREE FOR ORDERS OVER|
|Royal Mail 48||£2.50||95% within 2 working days||FREE over £19.99|
|Royal Mail 24||£3.95||95% within 1 working day||FREE over £34.99|
|Royal Mail Tracked 24||£5.95||Guaranteed next working day||FREE over £59.99|
|Guaranteed Saturday||£6.95||Guaranteed Saturday||FREE over £69.99|
Same Day Despatch
We endeavour to ship all orders the same day, if received Monday to Friday between the hours of 8am to 4pm. If your order is placed outside of working hours it will be shipped the next working day.
Royal Mail 48
Delivery is usually within 2 working days, tracked to your door.
Royal Mail 24
Delivery is usually within 1 working day, tracked to your door.
Royal Mail Tracked 24
Guaranteed next day delivery Monday to Friday. There are certain remote parts of the UK that Royal Mail or our couriers do not offer a next day service such as Northern Ireland and Scottish Islands. Please allow one extra day for these locations.
Royal Mail Guaranteed Saturday
We now offer guaranteed delivery on Saturday! Your order will be delivered on the nearest Saturday unless stated otherwise.
We can also hold your order back if placed during a weekday and you specifically want it delivered on Saturday. Simply let us know at the checkout.
|WHERE WE DELIVER TO|
|Czech Republic||Hong Kong||Lithuania||Portugal|
Depending on the size of your order it will either be shipped by Royal Mail AirSure (Registered) or Fedex.
Delivery takes 3-5 working days
Southern Ireland £5.95
Mainland Europe £5.95
USa & Canada £9.95
Please be aware heavy or large orders will be charged extra shipping costs above the standard rate. We will contact you once your order is ready to be dispatch with the extra shipping charge.
SEE HOW YOUR ORDER IS PACKEGED
- Plain Padded Bags
- Plain Boxes
- Return address to 'STW ONLINE LTD'
- No indication of contents
TRACK YOUR ORDER
All orders brought at bedroompleasures.co.uk can be tracked online. You will receive a tracking code with your dispatch confirmation email. You can also call freephone customer services on 0800 068 0533 to track your order.
|Do I have to be in when my order arrives?|
|Yes - if you have selected recorded delivery or special delivery you will also have to sign for your order.|
|What happens if I am not at home?|
|If there is no-one to sign for the package the postman or courier will leave a card telling you where can pick up your discreet order or how to arrange re-delivery.|
|How is my order packaged?|
|Se our discreet delivery page to see how your order will look like|
|What to do if my order is delayed or does not turn up?|
|Please contact us by email or call us on 0800 068 0533|