• Delivery Information

Delivery Information

Free Delivery starting from £19.99

You can track every order online
or using this phone number: 0800 068 0533

Each of your orders is delivered
in a descreet package

Uk delivery costs and options

Same day despatch: We endeavour to ship all orders the same day, if received Monday to Friday between the hours of 8am to 4pm. If your order is placed outside of working hours it will be shipped the next working day.

Tracked 48 £2.50 or FREE for orders from £19.99

Delivered within 2 working days - tracked to your door

Tracked 24 £3.95 or FREE for orders from £34.99

Delivered within 1 working day - tracked to your door

Special Next Day £5.95 or FREE for orders from £59.99

Delivered within 2 working days - tracked to your door

There are certain remote parts of the UK that Royal Mail or our couriers do not offer a next day service such as Northern Ireland and Scottish Islands. Please allow one extra day for these locations.

Saturday Guaranteed £6.95 or FREE for orders from £69.99

Delivered within 2 working days - tracked to your door

Your order will be delivered on the nearest Saturday unless stated otherwise. We can also hold your order back if placed during a weekday and you specifically want it delivered on Saturday. Simply let us know at the checkout.

International delivery

Delivery takes 3-5 working days.

Depending on the size of your order it will either be shipped by Royal Mail AirSure (Registered) or Fedex. Here are International delivery rates: Southern Ireland: £5.95, Mainland Europe: £5.95, USA & Canada: £9.95

Countries where we deliver to:

UK

Australia

Austria

Belgium

Bulgaria

Canada

Cyprus

Czech Republic

Denmark

Estonia

Falkland Islands

Finland

France

Germany

Gibraltar

Greece

Hong Kong

Hungary

Iceland

Ireland

Israel

Italy

Japan

Latvia

Lithuania

Luxembourg

Malta

Monaco

Netherlands

New Zealand

Norway

Poland

Portugal

Slovakia

Slovenia

Spain

Sweden

Switzerland

United States

Please be aware heavy or large orders will be charged extra shipping costs above the standard rate. We will contact you once your order is ready to be dispatch with the extra shipping charge.

Delivery FAQS

Q: Do I have to be in when my order arrives?

A: Yes, - if you have selected recorded delivery or special delivery you will also have to sign for your order.

Q: What happens if I am not at home?

A: If there is no-one to sign in for the package the postman or courrier will leave a card telling where you can pick up your discreet order or how to arrange re-delivery.

Q: How is my order packaged?

A: See our discreet delivery page to see how your order will look like.

Q: What to do if my order is delayed or does not turn up?

A: Please contact us by email or call us 0800 068 0533